Privacy Policy

Last Updated: August 2, 2026

Thiqa Shop (“we,” “us,” or “our”), operated by ALLOSHA FZE LLC, a company registered in Ajman Free Zone (ANC), United Arab Emirates, is committed to protecting the privacy of our customers and website visitors. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal data when you use thiqashop.com (the “Site”).

By using our Site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect the following types of information when you interact with our Site:

  • Account & Order Information: Name, email address, phone number, delivery address, and order history when you create an account, place an order, or contact us.
  • Payment Information: When you pay online, payment details are collected and processed securely by our payment gateway provider. We do not store your full card details on our servers. If you choose Cash on Delivery, no online payment information is collected.
  • Contact Form Submissions: Any information you submit through our “Contact Us” form, including your name, email, and message.
  • Newsletter Sign-Up: Your email address, if you voluntarily subscribe to our mailing list.
  • Technical Information: Basic technical data such as IP address and browser type, collected automatically to ensure the Site functions correctly (e.g., maintaining your shopping cart session).

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Communicate with you about your orders, inquiries, or account
  • Send you promotional emails or updates, only if you have subscribed to our mailing list
  • Improve and maintain the functionality of our Site
  • Comply with legal and regulatory obligations in the United Arab Emirates

3. Sharing Your Information

We do not sell or rent your personal information to third parties. We only share your information in the following cases:

  • Shipping Partners: To deliver your order, we share your name, delivery address, and phone number with our shipping partners, currently: Aramex, J&T Express, and Jeebly.
  • Payment Processors: For online payments, your payment details are shared directly and securely with our payment gateway provider to process the transaction.
  • Legal Requirements: If required to do so by law or in response to valid requests by public authorities in the UAE.

4. Cookies

We use cookies and similar technologies to operate our Site, remember your preferences, and improve your shopping experience. This may include essential cookies for site functionality, as well as analytics and advertising cookies (such as Google Analytics, Google Ads, or Meta Pixel) used to understand visitor behavior and deliver relevant advertising. By continuing to use our Site, you consent to our use of cookies as described in this policy. You can control or disable cookies through your browser settings at any time.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including maintaining order records for accounting and legal purposes as required under UAE law.

6. Your Rights

You have the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your account information, subject to our legal obligations to retain certain records
  • Unsubscribe from our mailing list at any time using the unsubscribe link in any promotional email

To exercise any of these rights, please contact us using the details below.

7. Children’s Privacy

Our Site is not directed at individuals under the age of 18. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices. Any changes will be posted on this page with an updated “Last Updated” date.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

ALLOSHA FZE LLC 26th Floor, Amber Gem Tower, Sheikh Khalifa Street Ajman, United Arab Emirates P.O. Box: 4848

Email: info@thiqashop.com Phone: +971506065729